In February 2012 the DuFour Law Library conducted its biennial student satisfaction survey. We conduct this survey to determine how you, the law students, perceive library services and facilities. First, we want to thank all students who participated in the survey. We are very pleased with the response rate; a total of 215 students participated in the survey, which is 28% of the total law school student population. In particular, we would like to extend a note of gratitude to the graduating students who responded. As a graduate you may not directly benefit from the results of the survey; however, by participating you are helping to make the Library and the Law School a better facility for future CUA law students. Second, we want you to know that the responses you provided are taken very seriously. In addition to compiling your responses to the questions we have also read each and every comment submitted. Comments are very helpful to us as we analyze survey results. As soon as we assimilated the results of the survey a number of senior library staff met to discuss how we can respond, both in the short term and in the long term, to the issues that are of concern to you. This document outlines those issues and details our plan to address them.
This survey posed several new questions designed to determine what you, our students, want most from the library. Responses indicate that a comfortable, quiet environment with space for both individual and group study is most valued. Good service and research assistance are also important. We are pleased to find that the majority of you feel that we are fulfilling these needs. In almost all categories, the library received ratings of either excellent or very good. Comments indicate that awareness of library services and resources continues to be a challenge, as some of you are unaware of specific databases or equipment that the library offers. Most of you rated the library facilities as comfortable and conducive to studying. However, as in 2010, the issues of temperature control and the need for more quiet and comfortable seating continue to be of concern. All of these points, together with a number of other issues and our responses to them, are discussed in greater detail below.
Questions or comments? You can always reach us via the Library suggestion box.